Service and operator
Ownward Masterplan™ is a service offered by Ownward Motive, LLC. This policy applies to the monthly planner subscriptions offered in the app.
Current subscription offers
- Ownward Planner: $9.99 USD per month, billed monthly.
- Ownward Planner Plus: $19.99 USD per month, billed monthly.
New subscriptions begin billing at the selected monthly price when hosted checkout completes. No free trial is offered for new subscriptions. Existing customers keep their current subscriptions and the billing terms, including price or any trial terms, shown when they enrolled.
Monthly billing and automatic renewal
A paid subscription starts at the selected monthly price when hosted checkout completes, then renews automatically each month at that price until canceled. Any existing trial subscription remains governed by the trial and billing terms accepted when that customer enrolled.
Cancellation and access
To manage or cancel, sign in and open the hosted billing portal from /starter-plan, then choose “Manage Subscription” or “Cancel Subscription”. Both account actions open the provider portal; complete the cancellation there and use its confirmation for the result. The account confirms cancellation only when billing reports canceled and inactive access. If the portal cannot be opened, email Ownward support for help accessing billing; that email does not itself cancel the subscription. For an existing trial subscription, follow the first-charge timing and amount shown when you enrolled. The app cannot confirm whether trial access continues through the scheduled trial end after cancellation, so do not assume access continues until that date. The billing provider's confirmation determines when cancellation takes effect and when paid access ends. The app's status response does not expose a scheduled cancellation or effective access date. The free starter experience remains available after paid access ends.
The current billing integration does not return a cancellation event, cancellation date, last billing date, or effective access date. Because those details are not available to this app, it cannot send a separate cancellation email with them. Use the provider's confirmation for the cancellation details it reports and review any reactivation option there.
Refunds and unused time
Refunds, unused time, statutory rights, and billing requests are covered by the Refund & Cancellation Policy.
Price changes
If a subscription price changes, any notice required by law will be provided before the changed price applies. The app does not publish a fixed notice period or a separate notice-delivery schedule. Review any notice and the price shown in the billing portal before a renewal.
Failed payments and subscription management
If a payment fails, use the hosted billing portal to review billing details or update the payment method. Paid features require an active subscription and may be unavailable while payment or subscription status is not active. The app does not publish a retry schedule or payment grace period. The portal is the available place to review and manage billing status.
Contact
Contact Ownward Motive, LLC at contact@ownwardmasterplan.com for subscription or billing questions.