Who operates the service
Ownward Masterplan™ is a service offered by Ownward Motive, LLC. For privacy questions or requests, email contact@ownwardmasterplan.com.
Information used by the service
- Account and verification: name, email address, authentication credential material, account details, and verification status needed to create and secure an account. Verification messages are sent through the Polsia email proxy.
- Planning information: goals, descriptions of success, responsibilities, deadlines, routines, available time, assessment answers, prompts, generated plans, next-move suggestions, and saved progress or completion status.
- Purchases and subscriptions: selected plan, subscription status, billing-portal and checkout requests, and payment verification information returned to the app. Card details are entered in the separate Stripe-hosted checkout.
- Communications: information you choose to include in a support email or reply, along with verification email delivery information.
- Session and site activity: session identifiers and expiry, and IP address or browser/device user-agent details when available.
Provide only information needed for planning. Do not include passwords, payment-card details, government identifiers, or other sensitive details in open-ended answers.
How information is used
Information is used to create and authenticate accounts; save and display assessments, plans, and progress; generate requested prompts and plans; provide subscription checkout and billing management; send verification messages and respond to support communications; secure, troubleshoot, and operate the service; measure site activity where analytics are enabled; and meet legal or platform requirements.
AI processing
When you request an assessment reflection, the selected field and current answers are sent through the Polsia AI proxy. The returned prompt is shown to you and is not saved by the app. When you request a plan or next move, the relevant assessment answers or saved plan are sent through that proxy; the generated plan or next-move suggestion is then saved with your account. The exact AI processor, processing location, retention, and data-use terms are not established in the app's public configuration.
See the AI + Personal Development Disclaimer for the limits of AI-supported output.
Service providers and sharing
Information is processed by service providers where applicable so the service can operate. The app uses Polsia platform services and proxies for AI requests, billing operations, and verification email; Stripe hosts the payment checkout; Meta Pixel receives configured page-view, sign-up lead, and verified-purchase events; and Polsia analytics receives a page-load beacon when deployment analytics is enabled. The underlying vendors, data locations, and provider retention/data-use terms for site hosting and database infrastructure are not identified in the app configuration and require confirmation. Provider retention and data-use terms should be reviewed with the relevant provider.
The app does not provide a public directory of personal planning information. It may also disclose information where necessary to protect the service, respond to lawful requests, or comply with applicable law.
A member may choose to share a read-only view of their saved Life Plan with anyone who has its active link. Sharing is off until the member enables it, and the member can revoke the link at any time. The shared view excludes assessment answers, account and profile details, billing information, and completion progress. Shared links are not listed in a public directory, site navigation, or sitemap, and the page asks search engines not to index it.
Cookies, browser storage, and analytics
Essential cookies support sign-in sessions; browser storage is also used for theme preferences and configured analytics. See the Cookie Policy for the full details and available controls. The app does not provide an in-app cookie preference center.
Retention and security
The app does not publish a fixed retention schedule. Information is kept as needed to provide the service, maintain account and transaction records, address support requests, protect the service, and meet legal obligations, then deleted or retained as required by applicable law and provider processes. Specific retention periods and provider locations have not been published. Reasonable technical and organizational measures are used, but no internet service can guarantee absolute security.
Your choices and privacy requests
You can choose what planning information to provide, update account details through available account features, use browser controls to limit storage, and manage subscriptions in the hosted billing portal. Depending on where you live, you may have rights to access, correct, delete, or restrict certain information. The app has no self-service account deletion flow. Contact Ownward support to ask a question or make a privacy request. Rights and responses are subject to applicable law and information the Company is required to retain.
Children's privacy
The service is not intended for children. The app does not publish a minimum age threshold or a dedicated process for handling a child's information. A parent or guardian who believes a child provided information may contact support so the request can be reviewed under applicable law.
Updates and contact
This policy may be updated as the service changes. The date at the top shows the latest revision. Contact Ownward Motive, LLC at contact@ownwardmasterplan.com with privacy questions or requests.