Who operates Ownward
Ownward Masterplan™ is a service offered by Ownward Motive, LLC. The current app represents monthly planner subscriptions and a free starter experience.
Subscription price, term, and renewal
Subscriptions renew monthly until canceled. The selected offer, price, billing frequency, and any trial terms are shown during checkout and described in the Subscription & Automatic Renewal Policy. Review that policy and the checkout disclosure before purchase.
How to cancel
Cancellation stops future renewals. For the cancellation steps, hosted-portal confirmation, and the app's limits on reporting cancellation dates, see the Subscription & Automatic Renewal Policy.
Subscription refunds
A paid subscription period is generally non-refundable. An unused partial period is not automatically refunded or prorated when you cancel. This does not limit a refund or other remedy required by law, and Ownward Motive, LLC may approve an exception after reviewing the circumstances. Canceling stops future renewals; it does not by itself refund a charge already made. Statutory cancellation or refund rights remain available where they apply.
One-time services and digital products
No separately sold one-time service or standalone digital product is currently represented in the app. If one is offered, its product page and checkout will disclose its scope or deliverable, price, delivery or access timing, and applicable cancellation and refund terms before purchase. Any request will be reviewed under those disclosed terms and applicable law. The subscription refund terms above do not automatically apply to a future one-time purchase.
Refund and billing inquiries
For a refund request, billing question, or cancellation request when the portal is unavailable, contact Ownward Motive, LLC at Email Ownward support. To help us find the transaction, include only your account email, plan or product, approximate transaction date and amount, and a short description. A receipt or transaction reference is optional.
Do not send card numbers, security codes, passwords, government identification, or other sensitive personal information that is not needed to review your request.
Payment disputes and consumer rights
If a charge remains unresolved or appears unauthorized, you may also contact your bank, card issuer, or other payment provider. Doing so does not waive any rights or remedies available to you.
This policy does not exclude, restrict, or waive consumer rights or remedies that cannot legally be waived. The governing jurisdiction has not been specified; mandatory protections that apply where you live remain in effect.
Personal planning and AI assistance
For the complete limitations on AI-supported planning and professional services, see the AI + Personal Development Disclaimer. Do not submit unnecessary sensitive information.
Policy updates
We may update this policy and will refresh the Last Updated date when it changes. Updates apply prospectively to the extent permitted by law and do not remove non-waivable statutory rights.